Last Updated: September 10, 2025
These Terms of Service ("Terms") govern your use of the MITRA MATEL mobile application (the "Service") operated by MITRASOFT ("we," "us," or "our"), located at Ds. Kwangsan RT 02 RW 03 Kel. Ketapang Kec. Susukan Kab. Semarang 50777. By accessing or using our Service, you agree to be bound by these Terms.
By downloading, installing, accessing, or using the MITRA MATEL application, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.
MITRA MATEL is a mobile application that provides vehicle data search services in Indonesia. The Service allows users to:
Important: Data is based on Past Due records from various finance companies. Each finance company has different policies. Always contact the official finance company for authoritative vehicle data information.
To use the Service, you must:
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials.
You agree not to:
The vehicle data provided through the Service is sourced from various finance companies and may not be complete, current, or accurate. We make no warranties regarding the accuracy, completeness, or reliability of the data.
Disclaimer: Users should always verify information directly with the relevant finance company or authorized dealer before making any decisions based on the data provided.
The Service and its original content, features, and functionality are and will remain the exclusive property of MITRASOFT and its licensors. The Service is protected by copyright, trademark, and other laws. You may not reproduce, distribute, modify, or create derivative works of the Service without our express written permission.
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, and hereby disclaim all other warranties including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
In no event shall MITRASOFT be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.
These Terms shall be interpreted and governed by the laws of the Republic of Indonesia, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in Semarang, Central Java, Indonesia.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If you have any questions about these Terms of Service, please contact us:
MITRASOFT
Ds. Kwangsan RT 02 RW 03
Kel. Ketapang Kec. Susukan
Kab. Semarang 50777
Central Java, Indonesia
For support and inquiries regarding these Terms of Service, please contact us through the app's support feature or visit our website for additional contact information.